Guide for doctors and nurses

Volunteer in the community from your own doctor or nurse account

Already on EmergencyEcho as a doctor or nurse? Screen people at markets, churches and home visits with the same login and wallet. Another doctor or nurse sees them by video on your phone, and you follow them until their care is confirmed.

  • Same account, email and wallet. No second sign-up
  • Earn 15% of every paid Echo you book, plus ₦100 per confirmed care
  • You never get your own screened people in your clinician queue
  1. Step 1: Open Community volunteering

    Sign in to your doctor or nurse account as usual. Open the menu and tap Community volunteering, at the bottom. In the app, it is under More.

    Still waiting for your MDCN or NMCN check? You can volunteer in the meantime.

    Clinician menu with Community volunteering at the bottomClinician menu with Community volunteering at the bottom
    Your clinician menu
  2. Step 2: Ask to volunteer

    Read how volunteering works and tap Ask to volunteer. You only do this once.

    Volunteer in the community screen with the Ask to volunteer buttonVolunteer in the community screen with the Ask to volunteer button
    One tap to ask
  3. Waiting for approval

    Step 3: Wait for approval

    EmergencyEcho's team approves you, usually within a day, and you get a notification. Meanwhile you can enter a programme code or apply to a funded campaign here, and keep working in your clinician dashboard as normal.

    EmergencyEcho is checking your details screenEmergencyEcho is checking your details screen
    What you see while you wait
  4. Approved

    Step 4: Start screening

    Open Community volunteering again. You now have the health worker screens: Today, Screen a person, My people, Campaigns and Earnings. Type where you are and tap Screen a person.

    Volunteering in the community Today screen greeting Dr. TundeVolunteering in the community Today screen greeting Dr. Tunde
    Your community Today screen
  5. Step 5: Screen and book, like a health worker

    Enter the person's phone, name and age, read them the consent, add readings, pick their main problem and check for danger signs. Then book a 1-, 5- or 10-minute Echo.

    Another doctor or nurse takes the call, never you: cases you screened are kept out of your own queue, so nobody is paid twice. Join the call with the person beside you.

    Each screen is shown step by step in the health worker guide.

    Screening result with 1, 5 and 10 minute booking optionsScreening result with 1, 5 and 10 minute booking options
    The result and the booking options
  6. Step 6: Follow them up and close with evidence

    The people you screened stay under My people. Patients you treated for other health workers don't appear there. Once you have confirmed they got their care, tap Close with evidence and choose Care completed.

    A person's follow-up with the Close with evidence formA person's follow-up with the Close with evidence form
    Closing a case with evidence
  7. Step 7: Your earnings land in the same wallet

    Volunteering earns the same as for any independent health worker, paid by EmergencyEcho from its own share:

    • 5-minute Echo (₦1,000): you earn ₦150
    • 10-minute Echo (₦2,000): you earn ₦300
    • Emergency (₦3,000): you earn ₦450
    • Care confirmed within 7 days: ₦100 more, once per person

    It goes into the same wallet as your consultation earnings, and you withdraw from Wallet & Payouts as usual.

    Earnings screen showing the 15% shareEarnings screen showing the 15% share
    Your volunteer earnings
  8. Step 8: Switch back to your clinician dashboard

    Open the menu and tap Back to clinician dashboard. In the app, tap the Clinic tab. The website remembers which dashboard you used last.

    Community menu with Back to clinician dashboardCommunity menu with Back to clinician dashboard
    One tap back to your queue

If something goes wrong

I made a separate health worker account

You don't need it. Email support@emergencyecho.org to close it and volunteer from your doctor or nurse account.

I can't see someone I screened in my queue

That is on purpose: another clinician treats the people you screened.

Community volunteering is missing

Update the app, or reload the website. It is at the bottom of the clinician menu, or under More in the app.

Screens show a sample doctor, Dr. Tunde Bakare, with made-up details. Still stuck? Email support@emergencyecho.org.

Ready to start?

It takes a few minutes. Keep this guide open in another tab while you sign up.